Betwinner has a lot of very efficient customer support mediums that
customers can use to take care of and handle issues and concerns of
players. First, there would be the email option wherein you can send
an email to a customer support representative who can get back to
you. There would also be a live chat option that is available 24/7
where you can live chat with any customer representative available.
Lastly, there would also be the hotline that is also available 24/7
in case you have any concerns.
While customer support is quite efficient and willing to help out customers, the language barrier may be a bit of a problem because a lot of representatives have a hard time speaking English. However, the company has made some improvements, and the customer service representatives are getting better. They are all very knowledgeable and efficient at handling problems.
Betwinner has a list of email addresses that can be used to contact several departments in the company.
Betwinner also has a hotline that can be called which is +44 127 325-69-87.